**Covid-19 Customer Notice**
Please note, we’re experiencing extremely high volumes of orders and due to courier disruption we’re afraid that not all orders will be delivered next day so please bear with us at this testing time. We are aiming to have all orders sent for the requested dates however at this time we cannot guarantee this.
Due to the large volumes travelling through the courier network during these times, there is a chance your order may not be delivered all together. Please give the couriers an opportunity to catch up before contacting us.
Emails and messages will be responded to in due course and please only contact via phone if your enquiry is urgent. We are currently receiving high volumes of calls and there may be a long wait time.
We thank you for your patience and hope you are all keeping safe during this time.
We offer our Standard Monday to Friday Next Day carrier delivery service for just £4.99.
Orders that exceed the value of £50 will be eligible for free standard next day delivery when ordered before 3:30pm.
Small items will be despatched by Royal Mail for just £2.95 on a two to three day service. This may be upgraded to a next day carrier service for £4.99.
Where We Deliver To
We are able to deliver to mainland United Kingdom addresses, including the Isle of Wight. We are unable to deliver to: Northern Ireland, Channel Island, IOM, Scottish Islands.
Estimated Delivery Time
The 'Cut-Off' time for our Next Day Service is 3:30pm - Orders placed after this time will miss our delivery vans. We operate Monday to Friday, weekends are therefore not within our normal working week or delivery timescales.
Order at 3:00pm Monday - Delivery = Next Day (Tuesday)
Order at 4:00pm Monday - Delivery dispatched Tuesday on a Next Day Service - Delivery = Wednesday.
Order before 3:30pm Friday - Delivery = Next Day (Monday).
PLEASE NOTE - Due to limitations with our couriers, certain items may not be eligible for next day delivery to some postcodes, for example Northern Scotland and Isle of Wight . We'll still be able to get your item to you, but please be aware that items may take slightly longer to reach you.
If delivery is via DPD please note some items are too big to be left with a DPD pick up shop and will be refused and must be delivered to the home address.
We will advise you of the estimated delivery date of your goods by e-mail prior to shipping. Please ensure someone is available to receive your order at the nominated address. Failed deliveries will be returned to the Depot to await further instructions. In this situation, the cost of depot return and redelivery will be charged within any credit due or prior to re-delivery. Please note we do NOT offer timed delivery slots. All UK deliveries will take place between 9.00am-6.00pm Monday to Friday. You can add notes in the customer comments to leave the goods safe at your own risk.
Where you have ordered multiple items we reserve the right to dispatch them separately.
Please note pre-orders are an estimate and not guaranteed. Whilst we endeavour to get the items turned around in a timely manner events beyond our control may mean items are delayed.
Please note all our products have images on the carton. We also advise to check goods upon reciept as we are closed over the Christmas period.
Please see our Terms and Conditions for a more detailed description of our delivery information.