Delivery
Standard Delivery
Standard 2 - 5 Day Delivery (Monday to Friday):
FREE on orders over £50
£4.95 for orders under £50
Named Day Delivery:
Prices may vary based on demand, but normally this service is offered for £7.95
Where We Deliver To
We are able to deliver to mainland United Kingdom addresses, including the Isle of Wight. We are unable to deliver to: Northern Ireland, Channel Island, IOM, Scottish Islands.
Estimated Delivery Time
The 'cut-off' time for a Next Day option is 3:00pm - Orders placed after this time will miss our delivery vans. We operate Monday to Friday, weekends are therefore not within our normal working week or delivery timescales
Example
Order at 2.50pm Monday - Next Day (Tuesday) will be available to select.
Order at 3.15pm Monday - The first available delivery day will be Wednesday.
Order before 3:00pm Friday - Next Day (Monday) will be available to select.
Where you have ordered multiple items, we reserve the right to dispatch them separately.
PLEASE NOTE - Due to limitations with our couriers, certain items may not be eligible for next day delivery to some postcodes, for example Northern Scotland and Isle of Wight . We'll still be able to get your item to you, but please be aware that items may take slightly longer to reach you.
Delivery Date
We will advise you of the estimated delivery date of your goods by e-mail prior to shipping. Please ensure someone is available to receive your order at the nominated address. Failed deliveries will be returned to the Depot to await further instructions. In this situation, the cost of depot return and redelivery will be charged within any credit due or prior to re-delivery. Please note we do NOT offer timed delivery slots. All UK deliveries will take place between 9.00am-6.00pm Monday to Friday. You can add notes in the customer comments to leave the goods safe at your own risk.
Where you have ordered multiple items we reserve the right to dispatch them separately.
Pre-Orders
Should stock arrive earlier than expected we will dispatch items as soon as possible, items could be potentially sent earlier than our pre-order date. Our customers will receive a notice of dispatch once goods leave our warehouse, also tracking information will be provided via email.
Please note pre-orders are an estimate of when goods are due to arrive to us and not guaranteed. Whilst we endeavour to get the items turned around in a timely manner events beyond our control may mean items are delayed.
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Please note all our products have images on the carton. We also advise to check goods upon reciept as we are closed over the Christmas period.
Please see our Terms and Conditions for a more detailed description of our delivery information.